Shipping policy
SHIPPING POLICY
Order Processing
Orders are processed within 1–3 business days after payment has been confirmed.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information, when available.
Shipping Times
Estimated delivery times vary depending on the destination and the shipping carrier.
• United States: 5–15 business days
• International Orders: Delivery times may vary depending on the destination country.
Please note that these are estimated delivery times and are not guaranteed.
Shipping Delays
While we work hard to ensure timely delivery, shipping delays may occur due to factors beyond our control, including:
• Weather conditions
• Customs processing
• Carrier delays
• High shipping volumes
• Holidays
We appreciate your patience if unexpected delays occur.
Order Tracking
Tracking information will be provided by email once your order has been shipped, whenever available.
Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping addresses.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at:
stride.store75@gmail.com
We will work with the shipping carrier to help resolve the issue.
Contact Us
STRIDE
Email: stride.store75@gmail.com